FAQs
🌟 Frequently Asked Questions | RB Magic Makeup 🌟
1. What is RB Magic Makeup?
RB Magic Makeup is a premium beauty brand founded by Rita Raiyani, offering high-quality makeup products made with 27+ years of industry expertise. Our mission is to help you look and feel confident with products that deliver stunning results.
2. Are your products suitable for all skin tones?
All RB Magic Makeup products are made with natural ingredients. However, every individual’s skin type and body constitution (Taseer) is different. Therefore, makeup results may vary from person to person. In some cases, a person may experience an allergic reaction or sensitivity to the product. Our company will not be held responsible for such reactions. Customers are advised to understand their own skin and suitability before using the products.
3. How do I place an order?
Browse our products, add your favorites to the cart, and proceed to checkout. We accept major payment methods including UPI, credit/debit cards, and wallets for your convenience.
4. How long does shipping take?
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Processing Time: 1–2 business days
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Delivery Time:
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India: 3–7 working days
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International: 7–15 working days
Tracking details are sent via email/SMS after dispatch.
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5. What is your return & refund policy?
We accept returns only if the product is broken or damaged.
To qualify:
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You must send us an unboxing video clearly showing the damage
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Email us at rbmagicmakeup@gmail.com within 5 days of delivery
Important Notes:
✅ Products must be unused, sealed, and in original packaging
❌ Opened or used products are not eligible for return/refund
🚫 Returns for personal reasons like “change of mind” are not accepted
📦 If you still wish to return without a valid reason, you must pay for delivery charges
6. What if I received the wrong product?
Sorry! If there’s a mistake in your order, email us within 5 days at rbmagicmakeup@gmail.com with:
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Your order number
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A photo or video of the wrong item
We’ll fix it ASAP.
7. Can I become a reseller or distributor?
Yes! We’d love to work with resellers, salons, and makeup professionals. Email us your business details at rbmagicmakeup@gmail.com to get started.
8. How can I contact RB Magic Makeup?
📩 Email: rbmagicmakeup@gmail.com
📱 Instagram DM: @rita_raiyani_rajkot